Shipping Policy
Free Shipping on all orders for Worldwide!
Enjoy fast delivery times:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
- International Shipping: 7-14 business days
Return and Exchange Policy
We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a 30-day return policy. Please read the guidelines below:
- Items must be returned within 30 days from the date of purchase.
- Products must be in new, unused condition with all original tags and packaging.
- To initiate a return, please contact our customer service team at service@princegem.com for instructions.
- Return shipping is the responsibility of the customer, unless the item is damaged or incorrect.
Note: Refunds will be processed after the returned items are received and inspected. Please allow 7-10 business days for the refund to appear on your account.
